2.3 / business systems & automation
Every organization has one system it can't work without — an ERP, a practice management platform, a student information system, a property management suite. We keep that system fast, current, and backed up, and we automate the busywork around it.
2.3.a / your core system
Whether it's the ERP taking every order, the practice software running your schedule, or the platform tracking every work order — when that system is slow, everyone's day is slow, and when it's down, the business is down. We host these systems on infrastructure we manage, monitor them like they matter, and handle the upgrades everyone else postpones out of fear.
Our deepest specialty is Odoo ERP — we host it, tailor it to how your operation actually works, and carry clients through version upgrades. But the discipline applies to whatever you run: if it's critical to you, it gets staging environments, tested changes, and real backups.
2.3.b / upgrades
The reason most companies run ancient software is that the last upgrade was traumatic. Ours follow a fixed pattern — rehearse until boring, cut over on a weekend, keep the back-out plan ready:
on record: a full ERP version upgrade with zero business-hours downtime. read the report
2.3.c / automation
before
Someone opens every vendor email, downloads the PDF, and retypes the numbers into your accounting or ERP system. Twenty minutes per invoice, typos included free.
after
Documents are read automatically the moment they arrive, matched to the right purchase order or property, and entered as drafts a person approves. The unclear ones get flagged for review — not guessed.
at one client: ~14 invoices a day entered with zero retyping
before
Requests, orders, and complaints all land in one inbox. Someone spends the first two hours of every day forwarding, labeling, and apologizing for the ones that slipped.
after
Incoming mail is sorted, matched to the right customer or tenant, and turned into a task with a due date in the right person's queue. The inbox becomes a record, not a job.
at one client: 40 hours a month of triage eliminated
Two ground rules: automations run on systems we manage for you — your data doesn't get shipped to some third-party cloud — and anything the software isn't sure about goes to a person instead of being guessed. We measure the hours before and after, so the result is a number, not a feeling.
next step
On the review call, describe the chore your team complains about most. We'll tell you on the spot whether it can be automated, what that looks like, and what it costs.
or direct: [email protected]